Online Set Up

To Set Up Your FREE Skype Account:

Go to Skype home page: http://www.skype.com/intl/en-us/home

To ensure your operating system is compatible with Skype, go to: https://support.skype.com/en/category/VID_CALLING/

Troubleshooting for Skype: https://support.skype.com/en/category/VID_CALLING/

CLICK HERE TO FIND INSTRUCTOR'S SKYPE NAME

To Set Up Your FREE Google+ Account:

Go to the Google+ home page: http://www.google.com/intl/en/+/learnmore/

To ensure your operating system is compatible with Google+ Hangouts, go to: http://support.google.com/plus/bin/answer.py?hl=en&answer=1216376

Troubleshooting for Google+ http://support.google.com/plus/bin/answer.py?hl=en&answer=1355579&topic=1651184&ctx=topic

TIPS FOR BEST CONNECTION

+Make sure you have the most updated browser (Firefox or Chrome are best)

+Make sure your computer is plugged into a power source

+If possible, plug computer directly into ethernet cable rather than using WiFi

+If using Wifi, make sure other devices are shut off (other computers, tablets or phones searching for connection)

+Turn off screen saver and sleep mode

+Shut down all other programs running on computer and make sure no downloads are running

+For enhanced sound: plug into extenal speaker system or use wireless headset

+To test your internet connection speed: www.speedtest.net

         Skype recommends:

           For 1:1 connections (high-quality) - 500 kbps download/500 kpbs upload

           For 1:1 connections (HD) - 1.5 mbps download/1.5mbps upload

         Google+ Hangouts recommends:

           For 1:1 connections - 1 mbps download/1 mbps upload

           For group video connectivity - 2 mbps download/1 mbps upload

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